Read Online and Download Ebook Start & Run a Tour Guiding Business (Start & Run Business Series) By Barbara Braidwood, Susan Boyce & Richard Cropp
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From the Back Cover
Whether you want to travel year-round or for two weeks every summer, whether your ideal is tropical climates or icy mountaintops, luxury hotels or backpacks and hiking boots, tour guiding is one route to traveling where and when you like. This career demands creativity, planning, and sometimes endless patience, but you set your own timetable and pursue your own itinerary.
The authors provide background information on the travel industry, descibe what is involved in tour guiding, explain how to develop tours to your favorite destination, and outline the planning you must do no matter where you are going. They also include a blueprint for the entrepreneur who wants to establish a larger tour operation. The book answers questions such as:
- What should I think about when I plan a bus tour? A cruise? - Where do I find the answers to tour members’ questions? - How do I deal with lost luggage or disorderly tourists? - What about sidetrips? - How can I market my tour?
About the Author
Barbara and Richard make their living writing about travel and the business of travel. They also worked in the travel industry for many years as agents, managers, owners of travel agencies, and as consultants to other firms and individuals. Susan is a professional writer and editor who focuses on travel writing.
Excerpt. © Reprinted by permission. All rights reserved.
Group travel is as old as humanity, a heritage passed down from the days of nomadic prehistory. The glorious quests of the Crusaders, the wandering routes of gypsy caravans, the Wild West migrations across North America, even the voyage of Noah’s Ark can all be thought of as group travel.
These groups formed because of common interests, needs, and goals. While it is unlikely (but not impossible) you will ever find yourself in charge of a group whose sole purpose is to recover the Holy Grail, many of the reasons people banded together in the past still apply today. If you want to be successful as a tour professional, it is essential to understand these reasons.
1.1 Convenient, hassle-free travel
The single biggest reason most people choose group travel is because someone else takes care of all the planning. They want a sense of luxury, the feeling that Jeeves or Max is constantly available to attend to minor details and inconveniences.
The word travel is actually related to the French word travailler, meaning "to work." For people with limited annual vacation time to relax from the stress of today’s work environment, work is the last thing they want to do during their holidays.
Hassle-free travel can be enticing and worth paying for. People expect to be buffered from all worries, including the following specific concerns:
(a) What happens if my plane gets delayed? (b) I’ve never been here. I’m afraid of getting lost. (c) I can’t even pronounce anything on the menu. I certainly don’t have any idea what it is. What am I going to eat? (d) How will I talk to people and make myself understood when I can’t speak the language? (e) How much should I carry in cash and traveler’s checks? What about my credit cards? Will my bank debit card work? (f) How much should I tip the waiters and hotel staff? Should I still leave a tip even if the service was lousy?
(g) What kind of clothes will I need? Should I bring formal evening wear or just casual, comfy clothing? (h) Will the hotel be up to North American standards? (i) There is so much to see and I don’t want to miss any of it. How will I ever visit everything?
1.2 Companionship
We live in a world of ever-faster travel and communications. Ironically, it is also a world of ever-increasing isolation. Many people travel solo because they have no one to accompany them, and travel becomes a lonely experience. Tours allow travelers to share the joys of experiencing a new destination with other people. If your passion is painting, it is more fun to chat about the wonders of the Louvre with another enthusiast over a cup of cappuccino or a leisurely dinner than to be closeted in a room with no one but room service for company.
1.3 Safety
Safety in numbers may be a cliché, but it is a cliché based on truth. Travel in a foreign city or the wilderness can be dangerous, sometimes even life-threatening, for a solo traveler.
1.4 Affordability
Many first-time tour participants are surprised by the affordability of group travel. Because tour operators receive the benefits of group discounts and repeat booking bonuses, they can often provide first-class packages at economy prices. Costs other than personal spending are known up front, so there are no nasty surprises on arrival in a foreign country. That means additional savings for everyone who can resist the urge to spend three times as much on souvenirs.
1.5 Knowledgeable leader
Group travelers are confident their tour director’s knowledge and experience will help them enjoy all the traditional sights as well as some they might not otherwise see — the "back rooms" of museums and theaters, for example. Vacation memories are almost as important as the holiday itself, and a competent, knowledgeable tour director will ensure there are many pleasant ones.
2. DIFFERENT TYPES OF TOURS
2.1 Cruising
A cruise is one of the easiest group tours to arrange and manage, ideal for the first-time tour director. It is the ultimate all-inclusive package: once your group is aboard there is no checking in and out of hotels, no luggage problems, no arranging meals, and entertainment is available on board virtually 24 hours a day. In fact, it is often easy to forget this is a working trip. A tour director’s job on a cruise is more of a congenial host than a manager.
2.2 Rail tours
The days of the Orient Express are returning with a vengeance! Travel by rail has a unique, soothing sense of intimacy. Space on board is more restricted than on a cruise ship, but there is still room to move around, avoiding the cramped inactivity often associated with air travel. The sense of intimacy encourages people to strike up friendships with fellow passengers. As well, scenery is more dramatic because you are so close to it physically. For example, there is an amazing difference between viewing remote areas of the Canadian Rockies by train and by road. When you are on a bus there is a sense of separation, but on a train it often seems you are alone in the wilderness, so close to the trees that you could reach out and touch them as they whisk past.
2.3 Bus tours
Also known as motorcoach tours, travel by bus is a perennial favorite group tour method. For the guide, it is also more demanding than cruise or rail travel. You will be checking your group in and out of hotels daily throughout the trip, so organization and superb planning skills are essential, and you will be responsible for the logistics of the entire tour (e.g., route, entertainment, accommodation).
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